We take these reports seriously, so falsely reporting an unpaid item is strictly prohibited. Received return of item, my expense, of course and another inspection from technician affirmed item in perfect condition. Find out more by reading our article on disputing feedback; How to report a buyer. - the most important one, is that you need to report the abusive messages to eBay, and get a real live person at eBay to look at the messages and sort it out. In a nutshell, item bought, 2 days later buyer requested refund saying item defective. Buyer's respinse to me, "things happen". Online sellers can search for potential bad buyers and avoid frauds and scam traps. The following day I received an email from another ebay member saying "I paid this item Scratch off silver layer on card and send the code online to my inbox ebay messenger Thanks "This appears to be/is an obvious scam. When that happens, you can let us know by opening an unpaid item case. Send a feedback revision request to your buyer. Reply to your buyer’s feedback - opens in new window or tab. You can report a buyer to us by selecting the button below, or from the Resolution Centre. Great job ebay, making it very difficult to report bad buyers. As I am aware that calling the 800 number often means waiting for 30 minutes or longer, I gave up. The item remains for sale until the PayPal transaction is completed, so if the buyer doesn't pay, another buyer can come along and purchase the item. When you start and end your transaction on eBay Motors, you automatically get the benefit of eBay's Vehicle Protection Program*. The buyer paid and completed the transaction as normal. eBay has a feature called Immediate Payment, where buyers must pay via PayPal before the sale is completed. Unpaid item abuse policy Most sales on eBay go smoothly, but occasionally a buyer might not pay for an item they’ve committed to buy. E-mail correspondence: Although eBay can access e-mails sent through eBay Messages, you may have had correspondence outside of eBay from your personal e-mail account. Once you reply, your comment will appear directly below the buyer’s feedback comment. I knew it wasn't as had it inspected before listing. The buyer has left you inaccurate feedback – If you disagree with the feedback the buyer has left you, you can either respond to it or request a review. EBay makes it incredibly difficult to report a scammer. A copy of the facts you recorded on your report: And remember to stick to only the facts as you know them. This must … - when eBay comes up with an automated suggestion, you don't have to accept it. Use the "Help and Contact" pages - pick a option that gives a phone number to ring, or a live chat option. I did use the report a buyer button, I tried reporting it several times as it became more suspicious. wanted to let ebay know, but after searching for a long time, I was unable to find any evidence that you can contact ebay to report a buyer, except by calling the 800 phone number. If you've been defrauded by a seller on eBay or have reason to believe you have discovered stolen goods, we strongly encourage you to contact your local police to report the incident and ensure that you obtain a crime reference number. Bad Buyer List is a database for online sellers who have encountered problematic buyers and want to share their experiences with other sellers. eBay merchants can use the seller reporting hub to highlight any kind of problem with a buyer, including reviews. You can reply to your buyer through the feedback forum. In certain circumstances, you can report a review and ask moderators to remove negative feedback on eBay. Report the review to eBay. 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